Privacy Policy
NAVIGATION
Privacy Policy
Last Updated: [13/1/26]
Introduction
3 Point Training (“3PT”, “we”, “us”, or “our”) operates the website https://3pointtraining.com.au and provides personal training, semi-private coaching, and gym membership services at our Port Melbourne facility. We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Health Information: Medical history, fitness goals, injuries, dietary requirements, and exercise screening data
- Payment Information: Credit card details and billing information (processed securely through Stripe)
- Communications: Information you provide when contacting us, subscribing to our newsletter, or participating in surveys
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies (including Facebook Pixel) to analyze website traffic and improve user experience
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide personal training, coaching, gym membership services, and develop personalized training and nutrition plans
- Communication: To respond to inquiries, send appointment reminders, provide coaching support, and deliver our weekly educational emails
- Payment Processing: To process membership fees and service payments
- Health and Safety: To conduct health screenings, monitor progress, and ensure safe exercise programming
- Marketing: To send promotional materials about our services (with your consent)
- Website Improvement: To analyze website usage and enhance user experience
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
Legal Basis for Processing (if applicable to international users)
For users in jurisdictions requiring a legal basis for data processing, we process your personal information based on:
- Contractual Necessity: To fulfill our service agreements with you
- Legitimate Interests: To improve our services and communicate with clients
- Consent: For marketing communications and certain data processing activities
- Legal Obligations: To comply with applicable laws
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our business (e.g., Stripe for payment processing, JotForm for form submissions, email service providers)
- Professional Advisors: Accountants, lawyers, and other professional advisors as needed
- Legal Requirements: Law enforcement, regulatory authorities, or other parties when required by law or to protect our rights
- Business Transfers: In connection with any merger, sale, or transfer of our business assets
All third-party service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies, including:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand how visitors use our website
- Marketing Cookies: Facebook Pixel to deliver targeted advertising and measure campaign effectiveness
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure data transmission (SSL encryption)
- Secure payment processing through Stripe
- Restricted access to personal information
- Regular security assessments
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations (e.g., tax records)
- Resolve disputes and enforce our agreements
Health and exercise screening data is retained in accordance with professional standards and legal requirements, typically for 7 years after the conclusion of services.
Your Rights
Under Australian privacy law, you have the right to:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, please contact us using the details provided below.
Marketing Communications
With your consent, we may send you:
- Weekly educational emails about fitness and nutrition
- Promotional offers and updates about our services
- Information about new programs or services
You can opt out of marketing communications at any time by:
- Clicking the “unsubscribe” link in any email
- Contacting us directly at admin@3pointtraining.com.au
Third-Party Links
Our website may contain links to third-party websites (e.g., Facebook, Instagram, Pinterest). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
Children’s Privacy
Our services are intended for individuals aged 18 and over. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website with a new “Last Updated” date
- Sending an email notification to registered clients (for significant changes)
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
3 Point Training
Unit 7, 339 Williamstown Rd
Port Melbourne VIC 3207
Australia
Email: admin@3pointtraining.com.au
Phone: 0417 053 733